The Application

The success of an ARM organization is dictated by the accuracy and speed in which it can analyze and interpret its performance and financial data.

Combining decades of executive management experience with cutting edge technology, Xanthus is the ARM industry’s only cloud-native, comprehensive agency management and oversight platform. Serving as a virtual ARM operational executive, Xanthus leverages proprietary algorithms and machine learning to maximize performance, compliance, and profitability.

Designed by Former Industry Executives with Real-World Operational Experience

0% Risk of PII Data Breach

Capable of Managing Multiple Vendors/Agencies

Secure, Remote/Mobile Access with 2FA

Variable Pricing to Accommodate Organizations of All Sizes

Initial Consultation, System Alignment and Implementation Handled by Executives with Extensive Operational Experience

Integrates with Existing Infrastructure

Leverages Financial Data to Evaluate Cost and Profitability

Monitors Utilization and ROI of 3rd Party Vendors

Instantly Generate Comprehensive Executive Summaries

Monitors Inventory Distribution, Ensuring Consistency of Volume, Balance, and Score Amongst Peers

Instantly Generate Agent Performance Reviews

Provides Call Evaluation & Account Review Recommendations, Based on KPI Variability

Analyzes Historical Performance Data to Recommend Training Initiatives

Establishes Optimized Treatment Processes for Every Portfolio/Segmentation

Automated Exception Reporting to Identify SLA/SOW Failures

Monitors the Effectiveness and ROI of Physical Letter, Email, and Text Campaigns

Monitors the Effectiveness and ROI of Chat Bots and IVR's

Ability to Engineer and Implement Customized Algorithms and Reporting at Client's Request

Ops Manager/Data Analyst

Other Solutions

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XANTHUS

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All algorithms, logic and UX designed and tested by former industry executives

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Fully functional devoid of PII

Sales staff or project managers do not spearhead onboarding and implementation

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Remote/mobile access with 2FA

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Remote/mobile access with 2FA

Competitive pricing to service organizations of all sizes

Avoid costly system migrations

Unparalleled insights to maximize profitability

Evaluate usage, cost and ROI of 3rd party vendor products

Full narratives pertaining to inventory management, agent KPI’s, vendor ROI, portfolio profitability, SLA compliance, and training recommendations

Consistency of inventory distribution taken into consideration upon conducting agent-level performance/KPI comparisons

Automate agent performance reviews, including peer comparisons of activity, production, KPI’s and trends

Monitoring of agent KPI variability, automatically providing management with recommendations of calls to evaluate and accounts to review

Xanthus leverages machine learning and variability comparisons to identify ongoing deficiencies and recommend targeted training initiatives

Automated analysis of historical activity, performance, diminishing returns, and financial data to establish customized treatment processes for each portfolio

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Instantly identify accounts failing to meet established SLA/SOW guidelines

Y

Proprietary algorithms give insight into the effectiveness and ROI of written communications

Proprietary algorithms give insight into the effectiveness and ROI of emerging technologies

Collaborate directly with Xanthus engineers ro customize virtually any solution not readily available in the standard application

Y